Data Center Technician - Cape Town, South Africa - Amzn Data Servcs SA (Pty) Ltd

Amzn Data Servcs SA (Pty) Ltd

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

3+ years of technical experience
Intermediate knowledge of computer hardware systems
Excellent communication skills, both written and verbal
Ability to work independently and well with others in a team environment, displaying excellent time management skills
Ability to take direction from both a directed work system and/or a team lead
Able to lift/move up to 20kg equipment on a daily basis Preferred qualifications:
Intermediate to advance knowledge of Linux is an advantage
Intermediate to advance knowledge of networking is an advantage
Experience with one of the following connection protocols/technologies: SSH, TELNET, IPMI, LILO NQF level 4 or 5 (preferably NQF 6 or 7)

This role is a unique opportunity to work in some of the most cutting edge data centers in the world.

Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

Responsibilities:

Work and meet SLA's against assigned trouble tickets via a directed workflow
First line touch point for hardware troubleshooting and technical issues
Perform regular server hardware repairs (drives, motherboards etc.)
Carry out routine network, server hardware and OS (primarily Linux) related repairs. Able to deal with technical issues that are more complex
Work with crossfunctional teams on a regular basis to complete routine work
Engage with Smart Hands in EU Regional POPs
Adhere to security and safety best practices in the data center
Participate in Data Center power & cooling events
Participate in team meetings for metric analysis and daily/weekly goals achievement
Identify and help create documentation for use globally
Identify and help create process improvements relevant to the data center environment
Perform server upgrades, rebuilds, scheduled works as required
Interact with third party vendors & contractors
Contribute to the development of other team members

Key job responsibilities

AWS Data center technicians maintain data servers and network equipment. Duties include maintaining an optimally controlled environment for servers, and conduct break fixes on network and server devices.

A day in the life

AWS Data center technicians always put their customers first and ensure that capacity is available as and when required.

About the team

The values of the team include:

INTEGRITY
We will consistently ensure honest and open dealings with all stakeholders

INCLUSION, DIVERSITY & EQUITY

I = ensure everyone in the team feels a sense of belonging.

D = acknowledge that there are differences in the team.

E = processes and programs are impartial

TEAM WORK

Work is conducted in an atmosphere of mutual support and trust, where everyone works together cohesively, with good inter-group relations.

EXCELLENCE
To consistently surpass requirements and expectations.