Junior IT Application Specialist - Umhlanga Rocks, South Africa - International Facilities Services
1 week ago
Description
Purpose of the Role
To support and assist the IT Department in effectively managing the CMS and related software and systems utilised throughout IFS.
Key responsibilities:
- To train, implement and support the Camp Management System (CMS) and related software within the IFS Group.
- Ensure end users are sufficiently trained and supported to use the software appropriately.
- Work closely with senior management across departments to propose improvements to the existing IT systems.
- Advise on improvements and specify development requests to enhance the software.
- Assist with creating and maintaining comprehensive documentation, manuals, and IT policies.
- Set up user profiles and manage access controls in compliance with company policies.
- Assist with the procuring of hardware for IT Projects.
- Responding rapidly to all system alerts and outages and resolving any technical issues in a timely manner.
- Install, configure and maintain IT systems on site with hardware, software, system patches, and updates.
Application Question(s):
- Do you have experience in implementing solutions?
- Have you worked with business and developers to define new software features to be developed to meet business needs?
- Do you have experience in Software Roadmaps?
- Do you have experience working with Software Teams?
- Are you willing to travel?
- Have you documented and trained endusers in the use of developed software?
- Do you have any IT certifications (like CompTIA A+, Microsoft Certified IT Professional)?
- Have you project managed software design and development with developers?
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