Customer Experience - Johannesburg, Gauteng, South Africa

A customer experience analyst evaluates customer interactions and feedback to improve overall customer satisfaction loyalty and service performance. · Degree or diploma in business marketing data analytics or related field. · Experience using analytics and reporting tools Excel P ...

The customer experience manager is responsible for gathering and leveraging customer analytics and market insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience. · ...

Job SummaryManager Customer Experience · This role is for an experienced manager with excellent emotional intelligence; able to lead an experienced team and grow their skills to succeed at their roles. · The person must be able to interact with many different levels of personas w ...

To provide expertise advice formulate/document the customer journey experience across the business interacting with customers across channels products segments and platforms to understand customer needs behaviours and expectations in order to provide strategic insight to the Busi ...

The Customer Experience Advisor creates an effortless customer experience building loyalty and increasing revenue through multi-channel products and customer support. · Provide quote and order processing on SAP. · <li Identify leads. · ...

We're Hiring: CUSTOMER EXPERIENCE EXPERT CEE RSA and UK. · Join Flight Centre Travel Group FCTG as a Customer Experience Expert. As a Customer Experience Expert you need to clearly articulate and demonstrate a passion to serve in every interaction with both our external and inter ...

Join our team as a Customer Experience Specialist and deliver exceptional customer support, guide new clients through onboarding, and drive long-term customer retention. · ...

We're appointing a Customer Experience Executive (CXE) to join our Carrier Solutions Exco reporting directly to the Managing Director and shaping how South Africas most demanding connectivity customers experience Reflex end to end. · ...

We are hiring a Customer Experience Expert to join our team at Flight Centre Travel Group. The role involves providing world-class service and ensuring a frictionless customer experience. · Gather information and investigate customer issues. · Communicate with stakeholders and pr ...

Holds end-to-end accountability for the performance of assigned Portfolio and territory. · ...

We're not just supporting customers, we're powering a movement of over 60, · 000 healthcare professionals on our platform.We keep our marketplace reliable, · high-performing, and built on trust. · ...

Sales driven customer service representative for e-commerce brands. · Engage with customers via chat, email, SMS or phone to assist with inquiries about products and orders. · Identify opportunities for upselling and cross-selling to maximize customer value and brand loyalty. · ...

We re looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own at Clipboard. · Deliver fast accurate and empathetic support to healthcare professionals across chat voice and em ...

Holds end-to-end accountability for the performance of assigned Portfolio and territory. · Ensures the implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, · ...

The company is seeking a Customer Experience Specialist to design customer experiences using the Steve Towers Customer Experience Management Method for the products, new concepts and innovations across the company. · To design customer experiences using the Steve Towers Customer ...

We believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. · Serve as the brand's voice. · Proactively identify and execute high-value sales actions. · Imp ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, and Voice of the Customer. · ...

Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, · & Voice of the Customer. · Support and deliver strategic initiatives t ...

+Job summary · We have an opportunity for an Air Customer Experience (CX) Consultant to join our team in Johannesburg, South Africa. · +ResponsibilitiesAcceptance and tracking of cargo pre-alerts, including data quality checks and communication with overseas office. · Airline/cus ...

We are looking for a highly skilled Customer Experience, Marketing & CVM Specialist to drive customer‑focused initiatives across targeted communications, customer value management, · campaign execution, insights, and customer experience improvement.The ideal candidate brings a bl ...