Spa Manager - Centurion, South Africa - Orion Group

Orion Group

Verified Company

Centurion, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Description

Bakwena Day Spa currently has a vacancy for an experienced and competent Spa Manager to manage our African Day Spa located at Velmore Hotel.

Minimum Requirements:

Grade 12 and / or equivalent qualification essential.
A tertiary qualification in Spa and / or Hotel Management will be an added advantage.
At least 5 (five) years' of relevant experience managing a Day Spa or a Guest House / Hotel

Duties and Responsibilities:
The Spa Manager is responsible for the overall day-to-day operational management of the spa (day spa and retail area) focusing on the full financial function and control, customer data base management and customer satisfaction, full managerial function of staff and management and control of all internal processes and policies, including but not limited to:

Daily Cash-ups
Stocktakes
Cash and Credit card management
Retail and Professional stock and equipment and target
Voucher management
Debtors management
Revenue
Statutory compliance
Sales and marketing
Chi Desk Management
Customer Feedback and satisfaction
Recruitment
Management of employee time and attendance, disciplinary, performance management etc.
Scheduling and staff rostering
Training and development
File management
Internal controls and reconciliation
Visible management onthefloor at all relevant times
Fleet management
PLEASE NOTE:_