Internal Sales Coordinator - Cape Town, South Africa - Spec Systems

Description

• Complete sales admin processes timeously, these include costing and quotes, part number creation, order capture, customer queries, feedback, and communications to internal stakeholders.
• Assist Sales Manager in the communication of stock level requirements for shelf stock levels, such as converted ribbon, printers etc. in line with Min/Max policies.
• Assist debtor clerk on request, to intervene and ensure debtors days are no higher than 45.
• Establish, develop, and maintain business relationships with assigned customers in the branch to assist in account retention and growth.
• Actively work to achieve targets, with the goal of reaching the branch sales and profitability targets, identifying trends and contribute through regular feedback to update market share analysis.
• Regularly communicate with production teams, dispatch, debtors and external sales to facilitate smooth and accurate communication.
• Planners are analyzed daily and correct information is communicated to the customer and other departments.
• Adhere to ISO 22000 standards and Health and safety regulations, with the ultimate goal of maximizing customer satisfaction and ensuring Food Safety.
• Conduct yourself in an ethical, disciplined, quality focused, productive and positive manner.
• Contribute to a culture of teamwork across all departments.
• Report on individual activities.

The ideal candidate is highly organized, able to manage their time efficiently, is a problem-solver, and able to thrive under pressure.

The ideal candidate has a good understanding of our industry and previous customer liaising experience in a manufacturing environment would be advantageous.