Branch Manager - Bloemfontein - HR Genie

    HR Genie
    HR Genie Bloemfontein

    1 week ago

    HR Genie background
    Description

    Job Title:

    Branch Manager

    Job Summary

    We are seeking a dynamic and experienced Branch Manager to lead our team at our Bloemfontein branch. The ideal candidate will be responsible for overseeing the daily operations of the branch, driving sales growth, ensuring customer satisfaction, and managing staff performance.

    This is a challenging opportunity for a motivated leader with a passion for excellence and a commitment to delivering exceptional service.

    Key Responsibilities

    • Operational Management:
      • Oversee the daily operations of multiple regional departments, ensuring all activities are conducted efficiently and effectively.
      • Develop and implement operational policies and procedures to enhance productivity and compliance.
      • Monitor and manage regional departmental budgets, ensuring cost-effective operations.
    • Staff Supervision:
      • Recruit, train, and supervise managers and other key staff, ensuring they are well-equipped to perform their duties.
      • Conduct regular performance evaluations and provide feedback to staff.
      • Foster a positive and productive work environment across the region.
    • Customer Service:
      • Ensure high standards of customer service are maintained across all branches.
      • Address and resolve customer complaints and issues promptly.
      • Build and maintain strong relationships with key clients and stakeholders.
    • Compliance and Safety:
      • Ensure all regional departments comply with relevant environmental regulations and standards.
      • Implement and monitor safety protocols to ensure a safe working environment.
      • Conduct regular audits and inspections to ensure compliance.
      • Sales and Business Development:
        • Identify and pursue new business opportunities to expand the regional client base.
        • Develop and implement sales strategies to achieve regional targets.
        • Monitor market trends and competitor activities to stay competitive.
    • Reporting and Communication:
      • Prepare and submit regular reports on regional performance to the Director of Operations.
      • Communicate effectively with managers, staff, clients, and other stakeholders.
      • Attend meetings and represent the region at industry events and conferences.

      Requirements

      The ideal candidate will possess:

      • A matric or Grade 12 / NQF 4 learning ability.
      • Proven experience in a senior management role, preferably in the waste management or healthcare industry.
      • A valid driver's license.
      • A Bachelor's degree in business administration, environmental science, or a related field.
      • Sound knowledge of medical terminology and legislation.
      • Proficiency in all Microsoft Office applications.
      • Excellent leadership, negotiation, and customer service skills.
      • Strong organisational and problem-solving abilities.
      • Strong understanding of environmental regulations and compliance requirements.

      Estimated Salary: R800,000 - R1,200,000 per annum

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