Receptionist - Umhlanga, South Africa - Cosmopolitan Recruitment

Cosmopolitan Recruitment

Verified Company

Umhlanga, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Job Title
Receptionist

Division

Reporting to
Facilities Manager

Position Summary

Serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Provide office admin and support to ensure organisational effectiveness and efficiency.

Key Accountabilities / Principal Responsibilities
-
Reception:

Effective reception services to support office operations
Switchboard management
Reception appearance and adherence to business etiquette
Visitors and register management
Courier management
Management of deliveries and receiving
Message taking
Reception security
Boardroom/s management and assist with setup

Provide efficient and professional reception services to support client operations

Respond to all calls in professional manner, ensuring professional image is projected always
All telephone messages to be communicated to the intended person as promptly as possible
Ensure confidentiality of privileged information at all times
Discretion to be applied when handing out information
Any issues of a sensitive nature to be passed to relevant manager
Ensure no personal or confidential information relating to staff / client to be to be telephonically or personally to any person
Ensure no information regarding the Company financial status or client base to be telephonically or personally to any person

-
Administration:

Managing purchase order book
Distribution of office publications
Neatness of office printer areas
Coordinating with shredding company
Printer readings and ordering of toner cartridges & paper
Ordering of office supplies and liaising with vendors
Control of stationery cupboard
Assist with archiving process
Liaising with maintenance department
Record keeping of moveable assets
Privileged information
Assist with basic filing
Arrange flower/gift baskets.
Assist with functions and events.
Parking Arrangements

Secretarial support

Copy typing
Source tender documents
General secretarial services

It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.

Prescribed procedures may be amended by management as and when required

Key Skills and Experience

Matric / Grade 12 Certificate
Minimum of 2 years' previous reception experience essential
Computer literate (MS Office Word and Excel)
Effective data capturing skills
Excellent telephone etiquette
Efficiently perform all filing duties
Fluent in English
Switchboard experience
Time keeping
Reception desk management

People and Management Skill

Excellent professional and interpersonal skills
Customer service focus
Amicable, engaging, approachable and friendly personality
Ability to Function independently / selfdriven
Effective communication skills, both written and verbal
Able to work under pressure
Ability to prioritise tasks
Integrity
Confidentiality
Able to keep track of and complete multiple tasks
Proficient administration skills
Confident
Neat and precise

Additional Responsibilities and Skills

To have the ability to take on additional responsibilities and assist other managers with administrative duties as directed by Executive Assistant.

Key result areas

Understand role of reporting to the business and client
Understand role of managing own outputs are aligned with business requirements
Understand interworking with various teams to ensure client financial compliances
Understanding that feedback and communication is critical to success

Additional Responsibilities and Skills

The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as the company is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.

Relocation costs are not paid

Job Type:
Permanent

Salary:
R6,700.00 per month