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    • IT Program Director - Johannesburg - Ellison Institute of Technology Oxford

    Ellison Institute of Technology Oxford
    Ellison Institute of Technology Oxford Johannesburg

    2 weeks ago

    Default job background
    Upper Management / Consulting
    Description

    IT Program Director (ACRN)

    Drive the implementation of an integrated Oracle software solution in a dynamic Clinical Trials start-up environment. Balance speed, scalability, and operational efficiency while ensuring seamless adoption.

    Key Responsibilities

    1. Strategic Implementation & Execution: Develop an implementation roadmap, outlining key phases, milestones, and timelines. Define success metrics to measure adoption, system performance, and business impact.
    2. Stakeholder Engagement & Change Management: Work closely with executive leadership, department heads, and key users to ensure technology meets business needs. Manage change resistance through structured communication and training plans.
    3. Team Coordination & Resource Management: Assemble and manage a cross-functional team of IT specialists, business analysts, and end-users. Prioritise workloads and allocate resources effectively to avoid bottlenecks and implementation delays.
    4. Risk Management & Problem Resolution: Identify potential technical, operational, and compliance risks early in the implementation process. Develop a robust risk mitigation plan to address system downtime, data integrity issues, and security concerns.
    5. Process Optimisation & Integration: Ensure seamless integration of new technology with existing tools and workflows. Optimise processes by leveraging automation, data migration strategies, and API configurations.
    6. Training & User Adoption: Design and implement a training program tailored to different user roles and skill levels. Establish a feedback loop with users and the training manager providing on-demand resources and ongoing support.
    7. Performance Monitoring & Continuous Improvement: Track software usage, system performance, and business impact through data analytics. Establish a continuous improvement framework to enhance system functionality based on user feedback.

    Qualifications

    Bachelor's or Master's Degree in Computer Science, Information Technology, Health Informatics, or a related field. Minimum 9+ years of experience in IT, with several years in managerial or leadership roles. Proven ability to lead and mentor teams, manage stakeholders, and navigate organisational challenges.

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