Conferencing & Events/banqueting Floor Supervisor - Cape Town, South Africa - O'Brien Recruitment

O'Brien Recruitment

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Company:
Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability.

They are seeking a dynamic
Conferencing & Events Floor Supervisor to join their team, who shares their passion for service excellence and maintaining exceptional standards.

Note:
This is a fixed-term contract position lasting three months, based in Cape Town - Newlands

Responsibilities:

Facilitate effective communication and implementation of deliverables and forecasted events and business.
Consolidate and track timelines, plans, and cost estimates for various events in collaboration with team members.
Delight guests with trendsetting and innovative ideas, ensuring outstanding service experiences.
Assess and manage venue inventory to optimize event business across conferencing and event facilities, maximizing revenues.
Ensure staff are trained to deliver worldclass service to guests.
Lead and inspire a team, fostering teamwork, personal accountability, staff engagement, and retention.
Manage staff processes including personal presentation, recruitment, performance, and conduct.

Requirements:

Matric (High School Diploma)
A relevant tertiary qualification from a recognized South African or International Educational Institution is advantageous.

-
Minimum of 3 years' experience in a similar role in a busy, high-demand environment.

Competencies: