Mechanization Services Manager - Klerksdorp, South Africa - All Star Placements

All Star Placements

Verified Company

Klerksdorp, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

We have a Position available for a Manager of Mechanization Services Klerksdorp area.

The duties expected of the successful applicant are as follows but not limited to: Ensure strategic financial management and administration: Create and manage the annual service department budget by considering relevant factors.

Monitor expenses and revenue streams, identify cost-saving opportunities, and ensure financial targets are met. Collaborate with the finance department to track and report on service department financial performance.

Responsible for market research and marketing: Monitor industry trends, technological advancements, and regulatory changes related to agricultural mechanization, construction, and mining products.

Attend relevant conferences, workshops, and training programs to enhance knowledge and stay abreast of best practices. Ensure compliance with health and safety regulations and promote a safety culture within the service department.

Ensure strategic customer relationships:
Implement processes for handling customer inquiries, complaints, and service requests promptly and professionally. Coordinate with technicians and field service personnel to schedule repairs, maintenance, and inspections in a timely manner. Monitor service response times and implement strategies to improve efficiency and meet or exceed customer expectations. Establish and maintain positive relationships with customers, dealers, suppliers, and regulatory bodies. Conduct regular meetings and communication channels to address concerns, gather feedback, and enhance collaboration. Represent the company in industry associations, trade shows, and customer events to build the company reputation and network.

Manage operational business processes.

Responsible for market establishment and growth:
Work closely with the sales team to understand customer requirements and ensure service offerings align with sales initiatives. Coordinate with the operations department to optimize service delivery processes and resource allocation.

Provide technical expertise and support to other teams, such as product development or marketing, for new product launches or updates.

All employee management.

Basic Salary on offer ranges from R to R with benefits to be discussed.

Salary:
R60, R75,000.00 per month