Store Operations Manager - Kenilworth - Cape Town - Pro Select Consulting

Description

Job Description

The ideal candidate for this position will have experience in managing store operations, including overseeing staff activities, providing training, and ensuring employees follow company policies.

Key Responsibilities:

• Staff Management: Oversee staff activities, provide training, and ensure employees follow company policies.
• Scheduling: Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
• Performance Evaluation: Evaluate employee performance, provide feedback, and conduct performance reviews.
• Customer Service: Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
• Inventory Management: Oversee inventory levels, stock replenishment, and manage stocktake processes.
• Visual Merchandising: Ensure that products are displayed according to company standards to maximize sales.
• Store Maintenance: Ensure the store is clean, organized, and adheres to health and safety regulations.
• Cash Handling: Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
• Opening and Closing Procedures: Responsible for opening and closing the store, including securing premises and handling alarm systems.

In return for your hard work and dedication, you can expect a competitive salary of £45,000 - £55,000 per annum, depending on experience. If you're a motivated and experienced retail professional looking for a new challenge, please apply for this exciting opportunity.

About Our Client

Our client is a leading national apparel store with a strong presence in Kenilworth. We're passionate about delivering exceptional customer service and offering a wide range of high-quality products.