Sales Administrator - Johannesburg - Tower Group

    Tower Group
    Tower Group Johannesburg

    2 weeks ago

    tower group background
    Full time
    Description

    Job Title: Sales and Service Information Coordinator

    To effectively support the General Manager and Sales & Service Manager/team with sales and service information, enabling informed decision making and achievement of sales and service objectives.

    The successful candidate will be responsible for maintaining and updating the Customer Relations Management (CRM) systems to ensure accurate and up-to-date client information. They will also assist the General Manager with office upkeep in line with the mandate of the General Manager's Exco reporting.

    Key Responsibilities:

    • Maintain availability of accurate and up-to-date client information.
    • Consolidate all reports from various departments.
    • Collaborate with the Data Analyst team to prepare reports for the GM and Sales Manager.
    • Create models for Sales Administration focus and interpretation of data using MS Excel models.
    • Provide administrative support to the General Manager and Sales Managers' offices.
    • Prepare minutes for weekly Sales Business Review meetings.
    • Ensure the upkeep and updating of the Customer Relations Management (CRM) systems.
    • Develop and implement administrative procedures to support sales and service.
    • Provide sales and service-related information as required based on sales and service activities and current portfolio data.
    • Supply specific client information/reports to the sales team through analysis of client data.
    • Report on the performance of regional sales teams on achievement against targets on a monthly basis.
    • Extract information from the system to support budget compilation and determination of revenue targets.
    • Responsible for stationery, housekeeping, and cash sales.
    • Assist and work in conjunction with Financial Administrator from time to time.
    • Provide administrative and secretarial support to the Sales Manager.
    • Some staff supervision.

    Cost Management:

    • Contribute to the compilation of the regional sales and service budget for determination of revenue targets.

    Requirements:

    • Bachelor's Degree in Marketing/Business Management/Business Administration.
    • At least 3 years of experience in sales administration.
    • Advanced Excel skills.
    • Excellent command of the English language.
    • Superior communication and interpersonal skills.
    • Able to pay attention to detail.
    • Focused on achieving results.
    • A team player.
    • Possesses business acumen and can communicate at all levels.
    • Highly computer literate.
    • Demonstrates excellent organisational skills.
    • Candidate should be cautious of confidentiality levels.
    • Professional conduct at all times.
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