Ci Analyst - Durban, South Africa - Centrevo

Centrevo

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

PURPOSE OF THE JOB

In Centrevo we are further growing our 'best in class', Continuous Improvement Team and are now looking for another talented individual to join us as an Analyst on our exciting journey.

So, if you are a team player, have strong analytical skills, are curious, proactive and enjoy identifying and delivering improvements that make a sustainable difference then this role could be ideal for you.

QUALIFICATIONS & EXPERIENCE

Grade 12 or Equivalent or Lean Six Sigma Yellow Belt (or higher) Accreditation.
At least 12 months successful experience in an Analyst role (see above).
Proficient in Microsoft Excel, PowerPoint, and Visio (Intermediate Level)

JOB RESPONSIBILITIES

Assist in the identification of improvement initiatives:

Fully support the Continuous Improvement (CI) Manager in identifying improvement initiatives.
Application and use of problemsolving methodologies used in determining root causes and formulating corrective actions.
Work closely with Operational teams, Quality Assurance, Stakeholders, Clients, and CI Manager to ensure that opportunities and problems are fully understood.
Proactively listening to partners and finding new ways to help.

Manage the implementation of improvement initiatives in the business:

Fully support the CI Manager in delivering a variety of improvement initiatives from Test and Learn Pilots to complete process improvement initiatives across the business.
Provide regular (daily) updates to the CI Managers on the progress of initiatives.
Develop surveys, moderate online, observe, analyse, and report results.
Submit regular reports and ad hoc analyses for the various Improvement initiatives.

Level of Authority:

The Analyst will be responsible for managing multiple initiatives concurrently.
The Analyst works under the guidance of the CI Manager but is required to manage the daytoday details of the improvement initiatives.
Management is around frequent reporting and review of issues, but work is not closely managed.
Ideas for improvement would be identified and discussed with the business to ensure clarity prior to review with the CI Manager.

Competencies and characteristics required (note some of these will be trained over time):

Excellent written and verbal communication skills with a positive organized approach to Internal and External stakeholder engagement.
Active Listening skills and the ability to influence others.
Excellent timekeeping skills with the ability to work under pressure and manage against an agreed project/work schedule.
Strong analytical and problemsolving skills.
Problemsolving methodologies i.e. thought maps, DMAIC, root cause analysis, Process Failure Mode Effect Analysis, Gage R&R, control, and Pareto charts.
Ideally, Lean Six Sigma Techniques (Value stream mapping, one piece flow and problem solving).
Proficient in Microsoft Office, Word, PowerPoint, and Visio.
Expert in Microsoft Excel.
Curiosity and systemsbased approach to problem identification and resolution.
Quick learner with the ability to understand endtoend processes.
Ability to work within multiple virtual teams whilst retaining an independent perspective.
Assertive and passionate about driving improvement at people, process, policy, and system platform levels.
Can balance the needs of multiple stakeholders (client, business & colleague).
Selfmotivated, effective and capable of prioritization and working under pressure.

If this role is of interest to you then please submit your CV together with a letter of motivation explaining why and what relevant skills and experience you have that makes you suitable

Ability to commute/relocate: