Manager : IT Operations - Centurion, South Africa - Momentum Health Solutions

Description

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value.

We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Responsible for overseeing and managing all aspects of our IT operations, ensuring the smooth and efficient delivery of IT services to meet the business objectives.

This role requires a strategic thinker with strong leadership skills, technical expertise, and the ability to collaborate across various teams.

• 24 years' proven experience in IT operations management or a similar role
• 810 years overall experience as a Software Engineer (Developer) or equivalent
• Must have Insurance and rewards industry experience
• IT qualification or a Postgraduate qualification in a related field
• Cloud training or certification
• Strong leadership and team management skills
• Indepth knowledge of IT infrastructure, including networks, servers, and storage systems
• Experience with cloud computing technologies and services, preferably AWS
• Solid understanding of IT security best practices
• Excellent communication and interpersonal skills

• Setup IT Operations best practices for the DevOps team, enabling them to implement these practices in their daily work.
• Teach and mentor DevOps to other engineers within the technology team.
• Conduct tool research, evaluation, proof of concept, installation, configuration and training.
• Ensure both development and operationally focused teams work seamlessly as one combined, endtoend team.
• Design Continuous Integration processes, tools and execution includes test frameworks, solution quality analysis Design, promote, and support services.
• Oversee the build and versioning of solution releases.
• Document, implement and automate (where possible) deployment processes that entail packaging releases, pushing releases and executing installs.
• Support infrastructure for implementing, administering services and deployments.
• Work with developers to implement continuous integration pipelines.
• Implement and manage centralized development tools.
• Monitor infrastructure and services to maximize uptime.
• Troubleshoot and help to resolve production issues.
• Perform root cause analysis.
• Review technical documentation.
• Ensure team can independently install, customize and integrate commercial software packages.
• Work with experienced team members to conduct root cause analysis of issues, review new and existing solutions and/or perform unit testing.
• Facilitate requirements, design and build reviews.
• Identify ideas to improve system performance and impact availability.
• Resolve complex integration/system issues Partner with experienced team members to develop accurate work estimates on work packages. exceptional client service.
• Maintain high availability of production and nonproduction environment

• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Motivating and Inspiring Team
• Collaboration