Commercial Specialist - Johannesburg, South Africa - Edge Executives
Description
Monitor and ensure regional on time service delivery as per SLA's or as agreed with Client- Proactively interact and engage with the client to understand areas of improvement and ensure that turnaround times are shortened to the satisfaction of the client.
- Ensure relevant feedback, information and reports are prepared, submitted and presented to various stakeholders on all aspects of service delivery and profitability.
- Leading, facilitating, developing and implementing relevant resource management process improvements in order to achieve SLA targets
- Management of the regional store inventory, churn & asset (Tools & equipment) budget, ensuring that proper utilization of allocated budget and being able to provide valid variance explanation on P&Ls. Ensure compliance with policies and procedures related to financial management, controls and expenditure authorization levels.
- Monitor the productivity of all Human Capital allocated to the regional resource section and ensure that all human capital operate to capacity. Effectively deal with nonperformance and destructive behavior which might jeopardize Company standing with the Client.
- Ensure Health & Safety is a primary function and all mechanisms, processes and procedures are in place, monitored and adhered to at all times
- Ensuring through Supply Chain that the region has competent and diligent service providers to utilize in cases of emergencies and that such service providers are compliant with company BBBEE strategy.
QUALIFICATIONS AND EXPERIENCE
- National Diploma in Property Management, Facility Management, Resource Planning, Logistics or Engineering Studies
- Matric
- Valid code 8 Drivers license
- Minimum 3 Years experience in planning & scheduling including exposure to Logistics /Inventory Management. Ideally have exposure to SAP maintenance management system or any other Automated Maintenance Management System
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