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    • Sales Administrator - Durban - Volvo Trucks

    Volvo Trucks
    Volvo Trucks Durban

    3 weeks ago

    Default job background
    Description

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

    Job Responsibilities

    • Provide general support to Sales Executives, responding to queries from potential and existing customers via phone, email, or in person.
    • Assist with preparation and finalization of sales contracts by completing all necessary documentation related to vehicle orders, including gathering requesting final signatures required from Management, ensuring compliance with VTSA policies, and submitting deal documents to confirm the deal.
    • Obtain quotes from suppliers and request purchase orders for services and fitments as per the VTSA Procurement policies and customer specification.
    • Liaise with logistics team and suppliers to coordinate vehicle deliveries, assist in keeping the orderbook updated.
    • Confirm final details with sales executives required for sales invoicing requests, ensuring accuracy of information and all costs are included, and everything is to the customer specifications.
    • Complete pre-delivery administration, including vehicle registration, COF, and driver kit bag.
    • Arrange vehicle movements to suppliers or customers in line with commercial offering logistics operating procedure and keep records of delivery documentation.
    • Submit invoice and Natis registration document to customers and bank, and subsequently follow up on release note and payment.
    • Submit supporting documentation reflecting vehicle details required for After Sales systems according to VTSA Warranty Binder (Co-pilot and VDA+) and Maintenance schedule (VOSP).
    • Maintain accurate and up-to-date customer records in the VTSA's CRM system.
    • Submit monthly reports of vehicles not yet delivered at month end, at various branches to head office logistics team.
    • Order and monitor inventory of driver kits to ensure sufficient stock to meet customer demand, assist sales executives in ordering additional merchandise.

    About You

    We value big dreams! We do too, and we're excited to grow together. In this role, you'll bring:

    Qualifications

    • Matric Certificate or higher.
    • Diploma in Office Administration.
    • At least 2 years administrative experience in Automotive Industry.
    • 2-3 years' experience in Sales environment (Desirable).
    • Computer Literate, Microsoft programs such as Excel and other invoicing systems.

    Key Competencies

    • A true team player with strong interpersonal skills – including excellent written and oral communication with ability to communicate appropriately with all levels of management and colleagues.
    • Highly competent with digital & IT tools, including Office 365 and Volvo Group related systems.
    • Flexibility, energy, and time management skills with ability to deal with changing deadlines and priorities and a flexible approach to working hours.
    • Technical awareness of motor vehicles, analytical and administrative skills.
    • Able to work as a team player within a busy department.
    • Able to work unsupervised and to strict deadlines.
    • Able to work calmly in an environment that can be pressured.
    • Work in accordance with the Volvo Group processes, the Code of Conduct and the Volvo Group Values.
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