Account Executive - Johannesburg, South Africa - The/Studio

Description

About Us:

At The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products.

We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems.

By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment.

Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific.

We have gone to a
fully remote working platform so that we can attract the world's best talent.


All roles at The/Studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection

The Role:

We are looking for ambitious, creative, and highly driven Account Executives who are passionate about building a career in sales, and are determined to step up their game to cultivate long-lasting relationships with our customers.

You'll be working with our growing sales team to hit sales targets and build a network of entrepreneurs, improving their manufacturing capabilities through our products.

Ultimately, we are looking for a self-starter who can thrive in a fast paced start-up environment.


What You'll Do:

• Cultivate new business connections by working on inbound leads no prospecting required
• Act as a liaison between the customers and our inhouse Production team
• Provide consultancy to customers to complete orders, and handle all issues and inquiries to ensure a smoothsailing ordering process
• Close your pipeline and lead sales initiatives throughout the company
• Consistently meet KPIs and sales targets
• Build relationship with customers and generate repeat sales
• Address postsales concerns of the customers through a ticketing system
• Follow up with the tracking, progression and delivery of custom products to customers anywhere in the world
• Ensure that the design edits are wellcascaded within the Graphic Design team to eliminate design errors
• Responsible for updating daily reports and trackers to be submitted on a daily basis

What We're Looking For:

• Passionate about building a career in sales and working in the apparel industry
• 1 year sales experience, consultative selling experience, account management experience is a huge plus
• Strong written and verbal skills in English (C1 minimum)
• Great people skills to deal with customer concerns and inquiries, with a good sense of task prioritization
• Solutionoriented and can think strategically to resolve customer concerns
• Experience in Hubspot, building sales cadences, and SaaS sales a plus
• Experience in manufacturing a plus
• Attention to detail and good customerhandling skills
• Self Starter. Proactive and can work with mínimal supervision
• Available to work US hours (PST)
• Remoteready: owns a desktop/laptop with at least 8GB of RAM, a stable internet connection with at least 10 MBPS, and a quiet space to have customer meetings

What We Offer:

• Competitive compensation + uncapped commissions
• Competitive paid holiday schedule
• Fasttrack internal promotion for advancing your career
• Top notch company gear
• Chatting with some of the biggest companies in the world every day to help them realize their designs
• Fully remote working flexibility
• Fun working culture and opportunity to be part of a diverse and resultsdriven global team
• Opportunity to grow and enhance your skills beyond your work
• Independent Contractor role
• We want to help you grow you will get personalized sales training not just for this role, but to help you with your future career
• No micromanagement ever.

The/Studio's Company Values:

- **Intellectually curious** - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to 'get to the bottom of things' if they see something not quite right
-
Self-motivated with a meaningful reason to deliver excellence
-
Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

-
Radical candor:

• Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable
• Operates with a
  level of urgency values immediate action where prudent, enables quick decisionmaking, swift problemsolving, and seizing opportunities in a dynamic business environment

-
Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer's perspective, bias