Servicenow Manager - Johannesburg, South Africa - EY

EY
EY
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The opportunity
We're seeking a talented Manager to join the ServiceNow team who is an encouraging team player, passionate about the ServiceNow Platform, and has a knack for producing excellent experiences while delivering highly supportable solutions


Our passion is to work with our customers to deliver great ServiceNow experiences so that we can build a better working world together.


Here at EY you'll work with a team of amazing Technologists who are always growing, learning, and adapting, in and out of the office.

With an innovative and adaptable team, driven by honest values and an amazing, supportive culture, we're out to unleash the power and potential of ServiceNow for every client we work with.

We're looking for people like you who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative environment.


Your key responsibilities


Here, you'll handle a wide portfolio of clients, each with their own backgrounds, strengths, so no two days will be the same.

That could mean working to improve our customers' Risk, Cyber, HR, Customer Service, Facilities, Legal, IT or other capabilities through ServiceNow.

Wherever you find yourself, you'll be making a visible impact on projects that cross boundaries and challenge conventional wisdom to encourage transformation.

You'll often work on-site, facilitating interesting conversations and presenting to executives of large companies, so you'll need to personally understand and influence our clients.

This also means that you'll need to be ready for regular travel.


Skills and attributes for success

  • Working as part of a team to define scope and provide technical advisory services to assist clients implementing a ServiceNow program of work
  • Acting as a technical leader across all aspects of ServiceNow project delivery and solution implementation
  • Demonstrating product and technical knowledge on ServiceNow engagements
  • Developing clientspecific solutions and integration components
  • Working closely with ServiceNow technical teams to set up the SaaS Platform
  • Leading and developing the ServiceNow practice accelerators, documentation, collateral and actively involved in cross training and upskilling the team
  • Working with a team of technical and functional analysts to deliver incredible ServiceNow solutions for clients.

To qualify for the role, you must have

  • More than 4 years of ServiceNow technical experience
  • Consulting Experience
  • Track record of responding to client needs with compelling proposals, delivering business value in a marketcompetitive manner
  • Experience leading teams and supervising others
  • A customerfocused approach to work, and the ability to translate oftencomplex requirements into decisive digital platform strategies
  • The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds
  • A flair for identifying, assessing, and recommending opportunities to grow our client base
  • The ability to selfmanage and develop skills independently while contributing to the capability set of the broader team.

Ideally, you'll also have:


  • ServiceNow certifications (CSA, CIS, Micro certifications, etc.)

What we look for
We're interested in intellectually curious people, with a genuine passion for finding and implementing innovative solutions to complex problems. You'll also need excellent communication and negotiation skills.

We'll look to you to have the ability to express big ideas to influence C-suite leaders while also having technical skills to architect the right solutions for clients.

If you're ready to be part of a team that's poised to take the industry by storm, this role is for you.

-
Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
-
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
-
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs
-
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.
More jobs from EY
See all jobs of EY