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    • community association manager - George - The Management Trust

    The Management Trust
    The Management Trust George

    6 days ago

    Default job background
    Description

    Job Description

    The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support.

    About The Management Trust

    We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day.

    Employee Owner Position Purpose

    The Community Association Manager is responsible for the management and support of community associations (primarily HOAs), including, but not limited to: daily operations, regular interaction with and support of Board of Directors members/homeowners/vendors, meeting attendance, budget preparation, and overall community business management.

    Key Responsibilities:

    • Manage a portfolio of communities that includes homes, townhomes, and/or condominiums
    • Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management (proactive planning)
    • Provide management services in compliance with the terms of the management contract
    • Assist Board and homeowners with problem resolution
    • Provide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
    • Conduct site reviews and provide oversight of related compliance matters
    • Review and submit requests for vendor bids and contracted services
    • Attend association meetings, including, but not limited to: annual, turnover, and Board
    • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings
    • Communicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely manner
    • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
    • Oversee all aspects of the client's relationship with our Company to ensure success and retention
    • Work independently, with little oversight, and with accountability to Division Leadership for the end result achieved

    Requirements:

    • High School Diploma (or equivalent); Associate's Degree preferred
    • Solid knowledge of Microsoft Outlook, Excel, and Word
    • Strong leadership abilities and comfort with public speaking (small and large groups)
    • Ability to meet deadlines and address time-sensitive issues
    • Ability to provide high-level customer service with astute attention to detail and organization
    • Must be a team player
    • Ability to manage workflow amid shifting priorities
    • Willing to learn Company process and procedures, and learn/use proprietary software
    • Adaptable and dependable with a solid attendance record
    • Professional and respectful demeanor with all staff and guests at all times

    Special Requirements:

    • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy (including reliable transportation to conduct site visits)

    Working Conditions:

    • Use standard office equipment, including: computer, phone, copier/scanner, etc.
    • Be stationary for periods of time
    • Relocate up to (25) pounds
    • Travel to and from offsite locations

    Additional Information:

    This position may require occasional long hours to meet business needs.

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