Battery & Charger Maintenance Assistant - Elandsfontein, South Africa - F and G Sourcing Specialist

F and G Sourcing Specialist
F and G Sourcing Specialist
Verified Company
Elandsfontein, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Our
Industrial Battery Client is currently looking for a
Junior Battery & Charger Maintenance Assistant based in
Elandsfontein, JHB

Important Must:

Ability to use battery and electronic testing instruments, voltage recording, diagnostic machinery and surface mount repair where applicable to bench technician level.

Understanding of charging system parameters and solar configurators


Purpose
To liaise with customers on a daily basis and establish needs within scope of training and service positions in order to provide client satisfaction and ongoing brand awareness


Report to Warranty & Product Support / Branch Manager

Knowledge, skills & abilities

  • Matric or relevant tertiary qualification
  • Minimum 1 years proven working experience
  • Ability to use battery and electronic testing instruments, voltage recording ,diagnostic machinery and surface mount repair where applicable to bench technician level
  • Understanding of charging system parameters and solar configurators
  • Indepth knowledge of different battery and charging system technologies
  • Knowledge of stores management and recordkeeping
  • Availability over weekends and/or public holidays where required

Key Performance Areas
-
To ensure that warranty and associated technical issues are dealt with a professional, courteous and timeous manner:


  • To ensure maintenance of tools, equipment and products while in testing phases:
-
To liaise with Group Warranty & Product Support in order to ensure daily tasks are accomplished within established time-frames

Category Details

  • To collect and/or deliver product to client where applicable, and maintain an effective Public Relations profile with regard to the company
-
Electrical connector systems both D.C. and A.C.

, such as Anderson and Schneider products:


  • Client technical interaction and satisfaction management interaction at company director level
  • Planning and strategizing time management skills
-
Ability to set up product demonstrations, trade shows and client product shows at branches:

  • Ensuring warranty processes and testing are followed from initial collection and paperwork management through to final client resolution
  • Strategizing on processes and procedures to facilitate ease of product management
  • Ensuring smooth daily running of warranty and training related tasks
-
Responsibility for record-keeping and time management of the repair, warranty and training processes:

  • Ensuring that returns and training are performed within the allocated time frames
  • Ensuring that abuse of products is prevented by ensuring client knowledge levels are satisfactory
-
Analysis and processing of faults within stipulated time frames and procedures:

  • Ensure timeous resolution of client/product disputes
  • Communication between sales team, technical team and clients
-
Compilation and analysis of reports relating to warranties, training and trends within the job parameters:

  • Immediate communication of issues to relevant supervisors regarding product defects or dissatisfied clients
  • Maintenance of tooling and equipment
-
Advising management of defective equipment and ensuring repair or replacement of same:

  • Ensuring that product in bulk stores is maintained at optimum usage level
  • Ensure that
    stock levels are checked:
  • Accept accountability for lost, missing or damaged product and equipment
  • Resolve daily technical queries and enquiries for the group
  • Ensuring that clients and company employees have correct training and equipment to sell and maintain product range
  • Site visits to clients where applicable
- motivation to be submitted to management

  • External and internal
    product training:
  • Record-keeping and
    tracking of warranty processes:
  • Brand management

Remuneration:
R9000 - R10 000pm

Pension fund benefit and all other statutory benefits.

Working Hours: 07:30am to 17:00pm.


Salary:
R8, R10,000.00 per month


Ability to commute/relocate:

  • Elandsfontein, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Battery &
Charger Maintenance Assistant: 3 years (required)
- different battery and charging system technologies: 3 years (required)
- battery and electronic testing instruments: 3 years (required)
- warranty and associated technical issues: 4 years (required)
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