Customer Service Manager - Cape Town

MSP IT Service Manager responsible for leading managing and being accountable for various aspects of role aligned to business operations. · ...

We are seeking an experienced Service Manager to provide advanced technical support maintenance and optimisation of desktop systems while managing the helpdesk function to ensure efficient incident resolution and superior end-user experience. · Provide End user support for the de ...

Our client a leading dealership is seeking a Senior Service Manager with over 10 years of experience to lead their dynamic service department in Cape Town. · Manage multiple OEMs ensuring seamless service operations. · Retail talent and employ the right staff to build a high-perf ...

The IT Services Manager oversees the administration and security of Valenture Institute's core IT systems, hardware and physical infrastructure.The role supports the evolving IT needs of a large, rapidly expanding, distributed workforce. · ...

We are seeking a proactive Service Manager to lead and oversee all technical service operations driving high team performance operational efficiency and outstanding customer satisfaction. · ...

Canonical is hiring an Engineering Manager for the BootStack team to manage engineers overseeing customer environments, including customer service management and product improvement engineering. The role entails managing a growing engineering team, identifying and measuring team ...

This role involves managing IT service delivery for the call centre ensuring smooth functioning and efficiency of operations providing back-end support for IT systems and processes leading and managing the IT team resolving escalated issues. · Bachelor's degree in IT or Matric wi ...

IT Service Delivery Manager responsible for client portfolio management and IT service delivery. · ...

+ Job summary: As a Service Management Professional at BT, you will have overall accountability for supporting the service relationship on behalf of BT. You'll act as a trusted advisor to customers and help align their operational needs with BT's products and services. · + Skills ...

Opencast Consulting seeks a dynamic Customer Service Manager to create exceptional customer experiences and drive operational excellence. · ...

The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft. · Ensure service providers meet performance standards as outlined in SLAs. · Oversee contract compliance and performanc ...

A rapidly expanding organization operating in the utilities sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. · ...

We're looking for a Service Delivery Manager to join our dynamic and collaborative team. As a key player in IT service delivery, you'll be responsible for governance and execution of Incident, Problem, and Change Management across EMEA. If you have strong communication skills and ...

This role supports the Managed Services department by ensuring the seamless coordination of engineer schedules, administrative processes and client communications. · ...

The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff r ...

We are recruiting an experienced Client Services Manager to take full responsibility for allocated client sites, · Minimum of 3–5 years' experience in a Client Services, Operations or Site Management role within the guarding or security industry.PSIRA RegistrationDemonstrated exp ...

The Service Manager will oversee the HVAC Technical Service Team providing leadership technical direction and operational oversight for service and maintenance activities within industrial and mining environments. · This role offers an exceptional career opportunity for an experi ...

The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and ...

A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a ...

The Customer Service Manager is accountable for the day-to-day delivery and performance of frontline customer support ensuring customers receive fast accurate and fair service across all frontline channels. · Own frontline operational delivery against agreed KPIs and SLAs across ...

The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft. · ...