Installation Support Agent: Scheduling - Cape Town, Western Cape

+We require diligent and hard-working individuals, who can be a part of a highly motivated team to deliver scheduling support in the Western Cape region. · +Marketing of Tracker to both existing and prospective clients. · All the exceptions and urgent same day scheduling for the ...

The Installation Support Agent will ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment.We require diligent and hard-working individuals, who can be a part of a highly motivated team. · Matric with at least 1 year ...

Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. · ...

We require diligent and hard-working individuals who can be a part of a highly motivated team. · ...

The Installation Support Agent will ensure Customer Service Standards are maintained,solve customer queries and work in a highly pressurized environment. · ...

The real-time analyst continuously tracks key metrics such as call volume, agent availability and schedule adherence. · ...

Track key metrics like call volume and adjust staffing in real-time to handle unexpected spikes or dips in demand. · Generate reports and analyze trends to forecast requirements and identify process improvements. · ...

Continuously track key metrics like call volume agent availability ACD status queue wait times and schedule adherence. Adjust staffing breaks and agent assignments in real-time to handle unexpected spikes or dips in demand. · Ensure proper coverage by managing agent schedules and ...

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent. The duties of the Support Age ...

· Introduction · We are looking for enthusiastic and professional Customer Service Agents to join a dynamic call centre team supporting UK‑based clients. This role is ideal for individuals who enjoy problem‑solving, clear communication, and delivering outstanding service in a fa ...

We are looking for an organised real estate assistant to support our real estate team. · ...

Hire Resolve's client is seeking a Site Agent to oversee construction projects safely and on time. · Manage construction projects from start to finish. · Develop project schedules and ensure they are adhered to. · ...

· Call Handler & Customer Service Agent · Support UK Government Energy Efficiency Programs from South Africa,  Fully Remote · Customer Service | R R19 000 | UK Hours (Mon-Fri, 8am-5pm) · About Our Client · Our client is a specialist service provider supporting major UK governmen ...

· Remote Sales/Appointment Booker (Real Estate) · Location: Remote (South Africa) · Line Manager: Sales Manager · Salary: R18,000 - R25,000 basic + Commission in Pounds (£) (Commission structure to be discussed in interviews) · Working Hours: UK Hours 9 AM to 5 PM OR 10 AM to 6 ...

· Remote Sales / Appointment booker (Real Estate)  · Remote in South Africa (UK Based company)  · R R Commission in pounds  · Job Description:  · Our client, a UK-based estate agency is seeking a Demo Booker (Sales role),  · This is a telephone-based sales job. And Sales Experie ...

We are seeking an experienced WFM Manager / Analyst to lead our scheduling and forecasting efforts. · Develop and maintain accurate call volume forecasts,Create optimal agent schedules to meet service level agreements (SLAs) · ...

Description · Essential Functions · Manage the scheduling process of the program, including creation of agent schedules and IDPs. · Adjust schedules as necessary to meet operational needs. · Manage employee information changes within the Workforce Management system. · Communicate ...

+Are you a Bright and inspiring leader, Agile in adapting to challenges, and to driving performance with purpose? · +Lead the team to ensure alignment with organizational values and mission. · ...

The intake agent will receive and review the fax images. · ...

Hire Resolve is currently seeking a dynamic and detail-oriented Maintenance Administrator to join their client in Cape Town. As a Maintenance Administrator, you will be responsible for providing administrative support to the maintenance department, ensuring smooth operations and ...