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- Manage and supervise the dispensary, including self-medication and staff.
- Ensure the provision of pharmaceutical care by taking responsibility for patients' related needs and being accountable for meeting these needs.
- Ensure Good Pharmacy Practice rules and regulations are adhered to by staff.
- Ensure no expired or short-dated stock is held, and expired stock is regularly disposed of and kept separate from usable stock.
- Prepare for stocktake in advance and follow the stock ordering process to reach maximum purchasing compliance.
- Maintain stock levels, ensure Schedule 6 medication is locked away, and the register is maintained and balanced quarterly.
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC.
- Capture script details accurately and verify patients' details on the system.
- Ensure accurate picking, packing, labeling, and checking of medication, and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Explain all medical aid costs to patients and process all paperwork for accurate submission of claims to medical aids.
- Maintain customer profiles on the system, merge profiles locally, and notify UCS to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Ensure the Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin.
- Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate
- MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Advantageous:
- Previous management experience of at least 7 staff
- Relevant retail / FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid drivers license and own reliable transport
- South African citizen
- Clear credit and criminal records
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Pharmacy Operations Manager - Bloemfontein - Dis-Chem Pharmacies
Description
Job Title: Pharmacy Operations Manager
Job Summary: We are seeking a highly skilled Pharmacy Operations Manager to join our team at Dis-Chem Pharmacies. The successful candidate will be responsible for managing and supervising the dispensary, ensuring the provision of pharmaceutical care to patients, and meeting the needs of our customers.
Key Responsibilities:
Requirements:
Special Conditions of Employment:
Remuneration and Benefits:
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