Zintle Jijana

 Administrative procedures and support

 • Consistent Customer Service

 • Preparing Reports

• Implementing Procedures

 • Planning and organising

 • Document Control

• Information Management

 • Excellent Negotiating skills 

• Collaborative

Caltex Garage                                     09/2020- Present

Administrator

• Oversee and manage daily cash up reports of cashiers.
• Manage a busy multi-switchboard, directed and routed calls to the respective departments as required by the callers. 
• Maintained a proper filling system to ensure accurate retrieval information when required.
• Handle debtors accounts, creditors accounts and ensure maintenance of symphonix and namos system operator.
• Assist in stock taking and in supervision of cashiers and merchandisers.
• Manage daily GRV’s and manage stock losses.
• Assist with monthly procedures.

AVI-KURT GEIGER               02/2019- 02/2020

Sales Assistance

• Implemented effective customer service towards the improvement of customer base, customer retention as well as surpassing sales targets.
• Promptly and methodically responded to customer queries on a day-to-day basis to identify and resolve issues with initiative and good judgment.
• Ensured maintenance of all office equipment ensuring reasonable operation, took inventory of supplies and equipment.
• Involved in stock control, management receiving and storing the delivery of large stock.
• Provided efficient, courteous customer services and assistance in all aspects of product offerings and services.
• Received payment by cash, credit cards, or debits, and issued/balanced receipts, refunds, credits, or change due to customers

KEI SUPERSPAR       02/2016- 01/2019

Cash Office and Administrative Clerk

• Showed awareness of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks.
• Exhibited strong administrative traits, and the ability to serve without any supervision.
• Assisted in calculation of wages, deductions and providing leave application.
• Oversaw reporting on daily cash up report of cashier shortages.

• Diploma In Education, Sakhikamva College, 2022
• Diploma in Accounting, Walter Sisulu University, 2019, Not completed.
• National Senior Certificate (Matric), Zimele High School, 2011.