Zikhona Mkosana

I am an enthusiastic professional with a dynamic energy, a collaborative spirit, and a focus on achieving results. My strong analytical abilities, leadership qualities, presentation expertise, time management capabilities, and excellent communication skills all contribute to my effectiveness. I have a proven ability to grow with my responsibilities, build positive relationships
with colleagues at all levels, and handle administrative duties competently. I am reliable, trustworthy, numerate, and meticulous, able to work independently or as part of a team.

Junior Business Analyst at Transnet National Ports Authority

• Leading the project for Business Intra‑Service Level Agreements
• Overseeing the initiatives of the CEO to completion
• Enhancing business decisions through data‑driven analysis
• Merging reports from all business units
• Monitoring the progress of projects throughout the business
• Examining business operations for potential enhancements
• Designing Business Process Flows for process improvement and standardisation
• Documenting client requirements
• Presenting Project statuses to the Executive Committee
• Being a part of the Transnet Group National Committee
• Analysing complex business issues for feasibility studies and outsourcing
  Monitoring and Evaluation Assistant: 
• Nelson Mandela University
• Internal website designing
• Researching M&E tools and concepts
• Developing qualitative and quantitative methods for the purpose of analysing data and writing
  reports.

• University of South Africa - Honours Business Informatics
• Stellenbosch University - Data Science
• University of Cape Town - Business Analytics
• Nelson Mandela University - BCom Information Systems and Business Management