Zikhona Dumse

This role is responsible for delivering day-to-day customer service operations to ensure service delivery meets customer expectations and aligns with defined performance indicators, service level agreements (SLAs), and bp's core customer service values. · ...

· Overview · As the first point of contact for our client's valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding cu ...

Company Description · ATM Group is a tech-enabled customer operations and revenue partner specializing in outcome-driven services. Unlike traditional contact center models, ATM Group emphasizes ROI, accountability, and leveraging smarter technologies to deliver real value. The co ...