Zenobia Anthony

I am a confident, responsible, trustworthy, dedicated person. I am a fast learner and eager for improvement. I have good communication skills and can work in a team as well as on my own. My personal recipe to success includes lots of hard and perseverance. I also believe being organised is the first step to being successful 

Company: PnP.                                         2003 - 2006: ( Casual - Cashier)

Company: PEP Clothing                         2006-2007 : ( permanent - shop assistant)

Company: Sanlam.                                Period: 1Aug 2007 till currently     

2007-2011: Benefit Payments Administrator ( resignations, liquidation, unclaimed benefits, surplus payments, divorce orders, maintenance orders, deaths, full and partial withdrawals, retrenchments etc)

Assisting Team Leader in 2iC position 

2011-2012 : Support Specialist to CRM on Sanlam Umbrella Fund ( Client services- including all duties it entails)

2012 - 2015 : Benefit Payment Specialist - Sanlam Umbrella Fund 

2015 - 2018 : Benefit Payments Administrator ( Standalone Funds- All Deaths claims and processing)

2019 : Implementation Specialist ( implementing or set up of Funds on MIP system. Annual Revisions of rates and benefits of existing business, web requests, switch reports,adhoc projects, Fund name changes on system, testing of new developments, problem analysis)

2020 : Trustee Support Specialist ( Sanlam Umbrella Fund, Unity Umbrella Fund) Allocation/ recommendation of benefits payable on the death of a member ,in terms of Section 37C of the Act. Identify and trace dependants and nominated beneficiaries of deceased member. Recommend death benefit s allocation on fair and equitable basis, Benefits distribution recommendations Drafting Beneficiary Letters. Present death claims to the Board of Trustees. 

2003 : Senior Certificate (National)

Skills: Microsoft Excel • Customer Service • Microsoft word • Data Analysis • Analytical Skills • Financial Analysis Training: Industry Overview , Systems overview , SEB Policies and procedures , Sanlam Group Risk Overview and Products , Contribution process , Contribution Maintenance