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Zeenat Wessels

Zeenat Wessels

Customer Service Advisor

Customer Service / Support

Cape Town, City of Cape Town

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About Zeenat Wessels:

I have 7 years of customer service experience, two of those years, I worked in a BPO call centre and worked in 3 different campaigns. I have experience in reservations, flight bookings and any amendments or changes to flights, I also have experience in customer support via phone and webchat. I have experience in working with Microsoft office applications, QuickBooks, AWS. 

 

I am a person who is very eager to learn and do my best to apply what I have learnt. I am analytical and strive to provide excellent service and work. I do pick up on things quite easily. 

Experience

I have experience in admin, customer service and cold calling. I have experience in working with Microsoft Office applications, QuickBooks, Salesforce, AWS, ERES and booking applications. I have worked as a creditors clerk, cashier, floor controller, operator, receptionist and customer service administrator.

Education

I have my matric certificate and have done courses on transcription.

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