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Soweto
Zanele maseko

Zanele maseko

Client service and sales consultant

Banking / Loans

Soweto, City of Johannesburg Metropolitan Municipality

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About Zanele maseko:

Very enthusiastic individual,  eager to learn, I can multi task, good cashier, definitely good in sales and my clients are always returning clients because of my service,I'm very attentive and also quick, 

I've been in the client service industry for more than 7 years. I am able to work in a team and alone

My passion is to give the best of whatever it is I am doing, in my case its assisting people in whatever way possible.

Experience

consulting with clients

 

• gathering and capturing of information

 

•Selling products and making sure we retain current clients apart from getting new clients to join our financial institution

 

• deposit-taking transactions

 

• new client take on procedures

 

• assisting clients with general banking related queries

• Face to face client service

• identifying of sales leads and cross-selling opportunities

 

• Basic calculations

 

°assisting with G4S in counting of money bags.

 

°making sure float money balances.

 

• Analysing and diagnosing skill

• Computer literate in MS Office 

This was working with Capitec Bank Ltd but I have also worked at a Coca-Cola distributor and liquor store, worked on events assisting with the wine fest,being a data capturer during covid 19 for Afrocentric and also a promoter supervisor for Dot.Good. 

Education

Last qualification was a certificate in Banking NQF Level 4 with BankSeta which dealt with the running of a financial institution and gave some highlights on the FAIS Act. 

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