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Zandile Njapha

Zandile Njapha

Virtual customer service

Customer Service / Support

Cape Town, City of Cape Town

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About Zandile Njapha:

I'm a dedicated and results-driven professional with over five years of experience in customer service. In my previous role at Woolworths Financial services and  current role at Tenacity Financial services Company, I excelled in handling a diverse range of customer inquiries, resolving issues promptly, and consistently exceeding performance targets. I thrive in fast-paced environments and pride myself on maintaining a positive and empathetic attitude.

Experience

I have over five years of experience in customer service, where I've excelled at handling diverse customer inquiries, resolving issues efficiently, and consistently exceeding performance targets. My background reflects a dedication to maintaining a positive and empathetic approach in fast-paced environments.

Education

I have N5 National certificate in Management Assistant. 

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