beBee background
Professionals
>
Durban
Zama Dlamini

Zama Dlamini

Systems support

Technology / Internet

Durban, eThekwini Metropolitan Municipality

Social

About Zama Dlamini:

I'm a systems support tech which seeks employment in the software development environment. I am a unisa student which also has a mentor to upskill myself in software development at my workplace. 

Experience

System Support (Merch)

Mr Price Group Head office, Durban  

march 2021 - present 

I assist by responding to queries logged using our help hub by our customers.

Guiding customers through the problem-solving process. 

Applying basic data fixes through SQL.

Running diagnostic programs to resolve problems.

 

Service desk technician

Mr Price Group Head office, Durban  

JUNE 2016 – FEBRUARY 2021 

I assisted by providing telephonic and email 2nd line support and troubleshooting to all computer users at all stores (For some issues SQL is used to troubleshoot), Head Offices and the Distribution Centres within the Mr Price Group. 

Liaised with external service providers to escalate problems where required. 

Supported our suppliers who use our software.

Education

Diploma in information technology

university of south africa (UNISA)

2021 - current 

 

btech level5 HND in Information Systems Engineering

CTI EDUCATION GROUP

2012 - 2013 

Professionals in the same Technology / Internet sector as Zama Dlamini

Professionals from different sectors near Durban, eThekwini Metropolitan Municipality

Other users who are called Zama

Jobs near Durban, eThekwini Metropolitan Municipality

  • SAP Systems Analyst

    2 weeks ago

    Dunlop Tyres SA Durban

    Dunlop Tyres South Africa is seeking an SAP Systems Analyst to deliver impactful SAP solutions, · integrations and system enhancements across the business. · ...

  • Customer Support

    1 month ago

    Micro Minder Ltd Umlazi, KwaZulu-Natal

    We are recruiting a Customer Support & Administration professional to support our UK-based team. · ...

  • Senior IT Systems Engineer

    1 week ago

    Daly Credit Corporation Durban

    To design and maintain a hybrid IT infrastructure and perform L3 desktop support. · ...

See jobs in Durban, eThekwini Metropolitan Municipality