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Za Buthelezi

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About Za Buthelezi:

A newly graduate with a Bachelor of Arts degree majoring in Psychology and Politics. In one year of my studies I have simultaneously also been an administrator. 

I have 6 years' worth of experience in administration.  In my time as the latter, I have been responsible for managing reception activities and duties, answering more than 10 calls on average per day within 5 seconds of ringing, provide prompt client support with a professional, friendly and patient attitude. I have also been able to listen, diagnose and resolve patient queries step by step, issuing receipts, forms and files to patients. Dealt with management of meetings from scheduling, sending reminders and working hand in hand with management for prompt and smooth communication. Minute taking during meetings has been a core function of being an asset to the practice as well. Additionally I received a five-star customer satisfaction rating through voice, chats and email communication.

I am a young person passionate about people and life, hence my interest in psychology. I believe this is the perfect opportunity for me to turn the theory that I have accumulated into skills with an addition to the experience I have. The degree has expanded on my interpersonal and intrapersonal skills and has therefore provided growth in my journey as an individual in the workplace.

Experience

Currently working as a medical administrator for a specialist pediatrician. I have 6 years worth of experience working as a medical administrator.

Education

I have a bachelor's degree in psychology and politics obtained from Eduvos formerly known as Pearson Institute.

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