Yonela Jordan

I’m a dedicated professional with over 10 years of experience in customer service, quality assurance, and program management. Over the years, I’ve worked in various industries — from education and travel to business operations — which has shaped my ability to communicate effectively and manage multiple responsibilities with ease. I now run my own business, where I continue to apply my strong organizational skills, attention to detail, and passion for delivering great customer experiences

I completed the Entrepreneurial Skills Development program at the University of Cape Town Graduate School of Business (Raymond Ackerman Academy), where I developed strong business management, organization, and communication skills. This training enhanced my ability to support clients efficiently, manage operations, and deliver professional virtual assistant services with an entrepreneurial mindset.