Yolande Conradie

The restaurant industry is my passion and I have been working in the industry for 23 years. I can honestly say that I am well equipped and knowledgeable when it comes to managing and maintaining a well-run restaurant. I am excellent at decision making and able to perform under pressure. I focus not only on providing excellent customer service but also on developing staff and managing the proficiency and profitability of the business.

Through the years of working in the restaurant industry I have gained a wealth of knowledge of the operations of a well-run restaurant. I possess the knowledge and skills to train staff as well as knowledge of food cost control, labour control, budgets, expenses, and sales targets.

I work closely with wine farms in the Stellenbosch area for procurement for our restaurant.

Should my application be successful I assure you that I will serve you to the best of my ability. I am available for an interview on a day that can be arranged. I trust that my application will receive your favorable consideration.

NAME OF BUSINESS                     : Dros

ADDRESS                                         : Quenets Arcade, Worcester

POSITION                                         : 3 months as waiter, was then offered position of manager

DURATION OF EMPLOYMENT    : 2 years 2000 & 2001

DUTIES :  - Managing of Restaurant 

                   - Managing employees and waiters

                   - Open and closing of restaurant

                   - Cash ups on tills 

                   - Ordering of supplies 

                  - Payments of suppliers 

NAME OF BUSINESS                     : Dulce

ADDRESS                                          : Quenets Arcade, Worcester

POSITION                                         : Restaurant Manager

DURATION OF EMPLOYMENT    : 8 years 2002 - 2010

Business Closed by owner due to personal reasons

DUTIES :  - Open and close of Restaurant as single manager

                   - Managing waiters and kitchen staff

                  - Paying of  salaries

                   - Managing shifts and training of staff

                   - Ordering stock and payments

                   - Handling customer queries and complaints

  Won best franchise for two years in a row.

NAME OF BUSINESS                     : C.T. International (marketing of products)

ADDRESS                                         : Goodwood

POSITION                                         : Manager

DURATION OF EMPLOYMENT    : 2 years 2010 - 2012

DUTIES : Managed 5 employees, acted as teamleader for marketing of products.

NAME OF BUSINESS                     : Café Dulce

ADDRESS                                         : Mountain Mill Mall Worcester

POSITION                                         : Restaurant Manager

DURATION OF EMPLOYMENT    : 2012 – April 2014

DUTIES :- Open and close of Restaurant as single manager

                 - Managing waiters and kitchen staff

                 - Duty rosters and salaries

                  - Training and developing of staff

                 - Handling customer queries and complaints

                 - Ordering and general stock control

NAME OF BUSINESS                     : Col’Cacchio Pizzeria

ADDRESS                                         : Plein Street, Stellenbosch

POSITION                                         : Restaurant Manager

DURATION OF EMPLOYMENT    : May 2014 – February 2015

DUTIES :- Open and close of Restaurant

                 - Managing waiters and kitchen staff

                 - Duty rosters and salaries

                 - Training and developing of staff

                 - Handling customer queries and complaints

                 - Ordering and general stock control

                 - Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

NAME OF BUSINESS                     : Ocean Basket

ADDRESS                                         : Somerset Mall, Somerset West

POSITION                                         : Restaurant General Manager

DURATION OF EMPLOYMENT    : January 2016 – September 2017

DUTIES :- Open and close of Restaurant

                 - Recruiting, training and supervising waiters and kitchen staff

                 - Maintaining duty rosters and payment of salaries

                 - Promoting and marketing the business

                  - Preparing and presenting staffing / sales reports

                  - Keeping statistical and financial records

                 - Assessing and improving profitability

                 - Handling administration and paperwork 

                 - Handling customer queries and complaints

                  - Overseeing stock levels and ordering supplies

                 - Liaising with customers, employees, suppliers, licensing authorities and sales reps

                 - Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

NAME OF BUSINESS                     : Mugg & Bean

ADDRESS                                         : Somerset Mall, Somerset West

POSITION                                         : Restaurant General Manager

DURATION OF EMPLOYMENT    : October 2017 to September 2020

DUTIES :- Open and close of Restaurant

                 - Recruiting, training and supervising waiters and kitchen staff

                 - Maintaining duty rosters and payment of salaries

                 - Promoting and marketing the business

                 - Preparing and presenting staffing / sales reports

                  - Keeping statistical and financial records

                  - Assessing and improving profitability

                 - Handling administration and paperwork 

                 - Handling customer queries and complaints

                 - Overseeing stock levels and ordering supplies

                 - Liaising with customers, employees, suppliers, licensing authorities and sales reps

                 - Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

NAME OF BUSINESS                     : Java Bistro

ADDRESS                                         : Church Street, Stellenbosch

POSITION                                         : Restaurant General Manager

DURATION OF EMPLOYMENT    : October 2020 to current

DUTIES :- Open and close of Restaurant

                 - Recruiting, training and supervising waiters and kitchen staff

                 - Maintaining duty rosters and payment of salaries

                 - Promoting and marketing the business

                 - Preparing and presenting staffing / sales reports

                  - Keeping statistical and financial records

                  - Assessing and improving profitability

                 - Handling administration and paperwork 

                 - Handling customer queries and complaints

                 - Overseeing stock levels and ordering supplies

                 - Liaising with customers, employees, suppliers, licensing authorities and sales reps

                 - Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Obtained MATRIC at WORCESTER GIMNASIUM  in 1998.

       SUBJECTS                                  : Afrikaans

                                                            : English

                                                            : Maths 

                                                            : Business Economics

                                                            : Accounting

                                                            : Typing and Computer Practice