
Yanelisa Mzamane
Tourism / Travel / Hospitality
About Yanelisa Mzamane:
I am a consistent individual who is a fast learner and able to work under pressure. I am self-motivated, diligent individual, committed to achieve high standards or competence and professionalism in whatever I do with good communication skills. While being a trainee in the Hospitality Industry I gained experience communicating with different customers and handling their complaints. I have learned the importance of being a team player and how to solve and assist with different situations in the Aviation Industry as a Kulula contact centre agent.
There after I worked as a Customer Service Agent at ORT International Airport for Comair limited where I improved on how to work under pressure and was able to work long hours. I was previously working at Cabin Services as a flight attendant for Comair Limited.
I seek challenges as I believe they bring out more of my capabilities that I was not aware of and thus gaining more knowledge and experience. I believe that I will not only grow as an individual but I will also contribute my skills to the growth of the company.
Experience
I am a consistent individual who is a fast learner and able to work under pressure. I am self-motivated, diligent individual, committed to achieve high standards or competence and professionalism in whatever I do with good communication skills. While being a trainee in the Hospitality Industry I gained experience communicating with different customers and handling their complaints. I have learned the importance of being a team player and how to solve and assist with different situations in the Aviation Industry as a Kulula contact centre agent.
There after I worked as a Customer Service Agent at ORT International Airport for Comair limited where I improved on how to work under pressure and was able to work long hours. I was previously working at Cabin Services as a flight attendant for Comair Limited.
I seek challenges as I believe they bring out more of my capabilities that I was not aware of and thus gaining more knowledge and experience. I believe that I will not only grow as an individual but I will also contribute my skills to the growth of the company.
Education
B-Tech in Tourism Management
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