Xolelwa Malongwe

Hello, I'm Xolelwa, a results-driven professional with a National Diploma in Retail Business Management and an Advanced Diploma in Business Information and Administration from Cape Peninsula University of Technology. With experience in retail operations, I currently work as an Order Fulfillment Controller at Sixty60, managing order processing and logistics. Previously, I worked at Boxer, where I served as a Cashier and Stock Clerk, handling customer transactions, managing inventory, and providing excellent customer service. I'm passionate about delivering outstanding results, driving efficiency, and contributing to business growth.

Professional Experience:

• Order Fulfillment Controller, Sixty60: 2024 - till current

- Managed orders and tracked inventory with precision

- Collaborated with teams to resolve issues and meet customer expectations

- Analyzed data to identify trends and areas for improvement

- Provided top-notch support to customers and stakeholders

• Cashier and Stock Clerk, Boxer: 2021 - 2023

- Handled cash transactions and managed inventory

- Provided excellent customer service and support

- Maintained accurate records and reports

With a strong background in order fulfillment, customer service, and inventory management, I'm well-equipped to drive efficiency and excellence in my next role.

Education

- Advanced Diploma in Business Information and Administration: Cape Peninsula University of Technology. (2023-2024)
- National Diploma in Retail Business Management:  Cape Peninsula University of Technology. (2017-2019)

These qualifications have equipped me with a strong understanding of business operations, administration, and retail management, providing a solid foundation for my career.