Viwe Mavumengwana

Diligent food service professional with over 5 years experience in hospitality and customer services and a commitment to the delivery of an excellent services to diners at quality establishments. Proven ability to serve meals, alcohol, dessert and ppertisers to customers within dynamic hospitality environments. Focused on collaborating with teams and building effective relationships waiting teams and managers. Applies excpetional communication skills when offering advice and giudance on drink and food menu items with a focus on achieving excellent guest satisfication. Familiar with POS terminals and common resturant equipment.

Company:                                      Life and brand portfolio(Harbour House waterfront)

Position:                                            Pass Manager and Waiter

Duration:                                          7 Years

Duties & skills: 

• Experience in dealing with high volume
• Ensure store hygiene, maintenance, health and safety requirements are met
• Discretion and integrity
• Effective communication between staff as well as management
• Beverage cost, food costs and stock control are within specified range
• Reported to the Departmental Manager
• Key performance areas: Customer Services and Sales

Customer Service: Assisting customers in our department, Dealt with customer queries such as unsatisfactory with our products etc. Supervising and guiding staff towards maximum performance

Hospitality course 

Online training

Udemy 

Grade 11       

Senior Certificate

Langa High  School 

Subjects:  Xhosa

     English 

     Life Sciences

     Life Orientation

     Geography

     Mathematical Literacy

      Physical Sciences