Tumikaio Karidza

Highly-professional and organized Medical Practice Manager with a solid experience in managing and overseeing daily office operations of the healthcare as well as coordinating medical and administrative staff to deliver high-quality patient care services. Possess excellent communication, leadership, and multi-tasking skills along with the basic knowledge of accounting principles, medical terminology, laws, and ethics to ensure smooth running of medical practice.

• Experienced in managing day-to-day administrative tasks of healthcare, delivering a high level of customer service, and maximizing patient satisfaction along with the knowledge of current healthcare laws and procedures, medical issues, and terminology, medical billing procedures, including insurance benefits
• Effective written and verbal communication skills as well as the ability to establish and maintain strong working relations with cross-functional departments, co-workers, and patients
• Solid leadership and management skills along with the ability to build a professional working environment for both office management staff, and medical teams
• Strong analytical skills along with the ability to research, evaluate, and solve complex administrative and operational problems
• Excellent organizational and time-management skills with the ability to handle multiple priorities within specific deadlines
• Proficiency with MS Office Suite, claims system, database application, and Internet, including knowledge of using office equipment and tools like scanners, fax, and Xerox machines
• Ability to work in a fast-paced and dynamic work environment as well as handle stressful situations including staff issues or conflicts
• Good financial skills along with the ability to prepare and manage healthcare budgets, financial reports, and statements as well as process payments
• Strong reporting and documentation skills with the ability to handle and maintain the confidentiality of medical and patient records

• A_LEVEL -completed 
• BUSINESS MANAGEMENT-Completed
• FINANCIAL ACCOUNTING- currently studying