Tumie Pheto

It is with great enthusiasm that I submit my application for the Franchise Manager position available within your company. As a seasoned Franchise/Area Manager professional with over years’ experience, I know my diverse skills and qualifications will make me an asset to your company.  

As you will see from the attached resume, I’ve built my career in a variety of roles and industries, mostly in cooperate companies where I was not just a Customer Relationship Rep, a Training Consultant, a Franchise Manager nor an Area Manager, I was a guru in my roles. I’m not only used to wearing many hats, but I also sincerely enjoy it.  I thrive in an environment where no two workdays are exactly the same. 

In addition to being flexible and responsive, I’m also a fanatic for details – particularly when it comes to my role. One of my projects involved growing franchisee and company owned network, Assist with the development and implementation of Franchisee specific business plans and budgets, Interpret monthly management accounts, benchmark, and suggest corrective actions where necessary. Protect brand integrity via implementation and measurement of Standards of Operations Programmes. (The result? A seven-year, successful operational business) I believe in applying this same level of principles to your company.  

Last but certainly not least, I want you to know that I’m passionate and a go getter.. Reliable, responsible and enthusiastic individual, self-motivated and conscientious. Strong interpersonal, analytical and communication skills, relating effectively with clients and colleagues at all levels. Able to work on own initiative and as part of a team. 

In closing, I am thrilled at the possibility of being part of your team and would love the opportunity to meet with you and discuss the value that I can bring to your company. I appreciate your consideration and look forward to hearing from you. 

Position Held Area Manager (4 stores with 11 staff per store, 22 staff at head office)
Dates January 2022 – February 2023

The role of the An Area Manager is both operational and financial responsibility for the defined stores I look after. My duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in my stores

2nd Position Held Franchise Manager (35 stores)
Dates January 2019 – June 2021

1st Position Held Training Consultant
Dates January 2015 – December 2018

Position Held Customer Relationship Rep
Dates May 2010 – December 2014

Institution Rosebank college
Certificate Graphic Design
Dates Full time 2002 - 2004