Tswelopele Nkobeng

Dedicated Administrator with expertise in data capturing; employee relations; inventory management and patient billing. Three years of experience in administration practices and procedures, equipped with quality control and communication skills.

Far East Rand Hospital (2019-2020)Supervised and prepared a filing system for a 56 bed Labour Ward and 36 bed Prenatal Care Ward. Succeeded in managing the daily operations at the Anti-natal Clinic with over 270 scheduled appointments per week. Responded to phonecalls, patient queries, managed patient billing and calls for doctors and patients. Provided administrative support to 6 supervisors by preparing 13 PowerPoint presentations.Supervised electronic medical record system (PAAB), improving accuracy and efficiency across the district.Designed and implemented a new system that tracked patient satisfaction and care, received 78% positive feedback.Initiated closure of open files for abandoned children, with social workers.

Student Litigation Society (Jan 2021-Dec2021)

Provided prompt client service in opening of new accounts and helped maintain excellent client relationships.Designed social media posters that boosted accounts visits and views by 83%, within first week of implementation.Strategised with team to create branding plan for seminars and competitions.

Benoni High School

Matric 2013-2017