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Tshidi Letoao

Tshidi Letoao

Receptionist

Tourism / Travel / Hospitality

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Tshidi Letoao:

Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele. 

Experience

Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele. 

Education

Institute Attended                    : Frontline Hospitality Training College Qualification                               : City & Guilds Diploma in Reception Services Period                                           : 01 February 2016 – 30th November 2017 Course                                          : Level 2 Diploma in Hospitality Management

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