
Tshidi Letoao
Tourism / Travel / Hospitality
About Tshidi Letoao:
Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele.
Experience
Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele.
Education
Institute Attended : Frontline Hospitality Training College Qualification : City & Guilds Diploma in Reception Services Period : 01 February 2016 – 30th November 2017 Course : Level 2 Diploma in Hospitality Management
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