Tshidi Letoao

Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele. 

Personable Hotel Receptionist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guest’s needs. Efficient in performing the administrative, front-desk tasks of large-scale offices and proficient in Micro Soft Office Suite. I have strong hospitality and customer service skills that provide exceptional levels of guest satisfaction. In addition, I deliver uncompromising degrees of service, security, comfort, and confidentiality ideal for a distinguished clientele. 

Institute Attended                    : Frontline Hospitality Training College Qualification                               : City & Guilds Diploma in Reception Services Period                                           : 01 February 2016 – 30th November 2017 Course                                          : Level 2 Diploma in Hospitality Management