Tshiamo Kgomo

Skills and abilities 

Report Writing- Present information conclusions in writing. 

Investigative- Frequently working with ideas and extensive thinking, searching for facts and figuring out Problems mentally. 

Active Listening- Give full attention to persons needs and ask appropriate questions.

Complex Problem Solving- Identify complex problems and review related information to develop and evaluate options and implement possible solutions.

Work Style

Integrity- Honest 

Leadership- Willingness to lead, take charge and offer opinions and directions.

Innovative- Creative and alternative thinking to develop new ideas for and answers to work related problems. 

Self-Control- Maintain Composure, keep emotions in check, Control anger and avoid aggressive behaviour even in difficult situations. 

Attentive to details- Careful about details and thorough in completing work task. 

Stress Tolerance- Accept criticism and deal calmly and effectively with high stress situations. 

Motivation- Highly Motivated 

Clover SA (Pty) Ltd                                                                                September 2022 to September 2023 

Call Centre Agent 

RESPONSIBILITIES

Order Capturing- Manual capturing of orders on the system 

Sales – Pitching new products and high in Demand products to customers. 

Customer Service- Providing excellent customer service and satisfaction by resolving all the customers queries and                       questions 

2019 MATRIC GRADUATE