
Tshiamo Kgomo
Customer Service / Support
Services offered
Skills and abilities
Report Writing- Present information conclusions in writing.
Investigative- Frequently working with ideas and extensive thinking, searching for facts and figuring out Problems mentally.
Active Listening- Give full attention to persons needs and ask appropriate questions.
Complex Problem Solving- Identify complex problems and review related information to develop and evaluate options and implement possible solutions.
Work Style
Integrity- Honest
Leadership- Willingness to lead, take charge and offer opinions and directions.
Innovative- Creative and alternative thinking to develop new ideas for and answers to work related problems.
Self-Control- Maintain Composure, keep emotions in check, Control anger and avoid aggressive behaviour even in difficult situations.
Attentive to details- Careful about details and thorough in completing work task.
Stress Tolerance- Accept criticism and deal calmly and effectively with high stress situations.
Motivation- Highly Motivated
Experience
Clover SA (Pty) Ltd September 2022 to September 2023
Call Centre Agent
RESPONSIBILITIES
Order Capturing- Manual capturing of orders on the system
Sales – Pitching new products and high in Demand products to customers.
Customer Service- Providing excellent customer service and satisfaction by resolving all the customers queries and questions
Education
2019 MATRIC GRADUATE
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