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Tshanduko Rambuda

Tshanduko Rambuda

Administrator

Administrative

Randburg, City of Johannesburg Metropolitan Municipality

Social

About Tshanduko Rambuda:

I am a young  energetic person, have studied Publi Managemen . And have 14 month working experience at MotoVantage 

Experience

Functions

  • Assisting clients with queries on their policies
  • Assisting client with feedback on their claims
  • Sending clients their policy documents
  • Assisting clients with confirmation on when policy will expire.
  • Assisting clients on what products they have
  • Sending clients details to the sales department if client wishes to extend or take out a new plan.
  • Processing of cancellations request
  • Processing of Change of Engine Application
  • Processing of Change of Article
  • Assisting client with debit change if plan is being debited by Motovantage.
  • Assisting client with resubmissions for missed premiums.
  • Providing the client with the claims procedure that needs to be follow when there is a claim that needs to be logged.
  • Send authorization template to repairing dealers if they are unable to get through the call centre.
  • Send authorization letters to the repairing dealers should they request for it to be re-send.

Education

Completeted matric in 2015

Completed public Management N6 in 2020

Completed FAIS in 2023

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