Trifoza Geswindt

I am a dedicated and results-driven Debt Collections Agent with a strong passion for helping clients resolve their financial challenges while achieving business recovery goals. Over the years, I have developed a deep understanding of customer behavior, negotiation strategies, and compliance standards. I take pride in turning difficult conversations into positive outcomes through empathy, professionalism, and effective communication. My key strengths include negotiation, conflict resolution, time management, and attention to detail, which allow me to consistently meet and exceed targets. I am passionate about continuous learning, teamwork, and delivering outstanding service in every interaction.

I have over 10 years of experience in debt collections, working across early-stage and late-stage accounts for leading financial companies including Nimble Group, Tenacity Financial Services, and MBD Inc. Throughout my career, I’ve handled both inbound and outbound collections, negotiated payment arrangements, and consistently met or exceeded recovery targets. My experience has strengthened my ability to communicate effectively, manage high call volumes, and maintain full regulatory compliance. I take pride in my professionalism, resilience, and ability to turn challenging customer interactions into successful resolutions.

I have matric

Learners hip in Contact centre with SETA