Thokozile Makaula

I am a self-driven, self – motivated person who seeks for a job. I am a consciencoius person who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others. I am hard working diligent worker. I have very good telephone manners, good client relations and fully bilingual. I am in possession of Business administration (marketing management) diploma; I am looking for an environment that will allow me to apply my skill and grow professionally. I believe I could be an excellent candidate for your company.

I have experience in call center customer service, debt collection, and internal sales. ive worked for different organizations such as Multichoice, smollan group , trans Union Credit Bureau. I have acquired skills in problem-solving, focusing on root-cause analysis. I have a thorough understanding of customer service principles and call centre procedures.

I have a diploma in Business Administration ( marketing management )