Thobani Kubheka

I am an enthusiastic and knowledgeable young person who works well with minimal supervision. I am passionate about Information Technology.

Backup all network equipment to reduce business risk on hardware failure
▪ Configure a backup schedule
▪ Configure a backup server
▪ Test config backups are running
▪ Schedule backup server to replicate offsite
Provide an offsite disaster recovery zone to provide business continuity during a disaster
▪ Located an offsite DR location
▪ Initiate an IP-SEC tunnel
▪ Transfer local images to DR site
▪ Configure all local services to DR site
▪ Test failover scenario
Monitor helpdesk and provide support to assist IT and SRSA staff to operate effectively
▪ Proactively monitor the SRSA helpdesk and response to tickets in a timely manner
. Creating and Managing users, distribution groups and shared mailboxes in Microsoft Exchange and office 365.
- Creating, Managing and updating users and Access groups in Microsoft Active Directory environment
- Installation, support and update of all standard tested software
- Maintain all assets in the Asset Management system. - Logging, Prioritizing, updating and resolving tickets to meet SLA's SLA'sIT Procurement: invoices and Capex’s
▪ Making sure all suppliers are paid in time to avoid having our services being cut
-Procure IT equipment
Maintenance
Ensure stability and Optimal Performance of the Company’s Investment in the Server
Infrastructure- Ensure that all technologies are up to date, manage and maintain active
directory, Hyper-V failover cluster, SCCM, WSUS, Terminal Server, IIS, Office 365, Dell Blade
Centre, IBM SAN, and NAS Devices.

2010 - 2012 Durban University of Technology
2013 National Diploma: Engineering Computer Systems
2018-2021 MCP, MCSA, MCSE Server 2012, MCSA 2016, MCSE Productivity, Azure Fundamental
2022- 2023 Microsoft Office 365 Fundamental
2024 ITIL Foundation V4