
Thina Magwaza
Customer Service / Support
About Thina Magwaza:
I’m a versatile professional with a strong foundation in food quality assurance, culinary operations, and customer service. With hands-on experience in both food manufacturing and hospitality environments, I bring a unique blend of technical knowledge and service excellence. I’ve worked in fast-paced kitchens, quality control labs, and customer support centers, always committed to delivering high standards and positive experiences. Whether it’s ensuring food safety compliance or resolving customer queries with empathy and efficiency, I thrive on making a meaningful impact
Experience
My background includes roles in both hospitality and manufacturing environments at Fedics and Best Value Foods, where I’ve developed strong skills in food safety compliance, team coordination, and client engagement. I’ve worked with a diverse team at OutWorx as a customer service agent to ensure high standards in product quality and customer satisfaction, and I’m passionate about continuous improvement and delivering excellence in every task.
Education
I hold a National Diploma in Food Technology, which provided me with a strong foundation in food safety, microbiology, and quality assurance practices. This qualification has equipped me with the technical skills and industry knowledge essential for roles in food production, quality control, and compliance. My education supports my hands-on experience and enhances my ability to maintain high standards in food quality and safety.
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