Thesigan Naicker
About Thesigan Naicker:
I have been working at African Bank for the past 12 years where I have developed a number of skills.In my current role I lead a team that is responsible for the product implementation , support , vendor management and customer services within the telephony infrastructure and dialer campaigns aligned to the banks strategy.i am confident I would be able to fulfill this position and add value to your organization.
Experience
- Experience with managing a team in the telephony environment of the bank. Perform task such as
- RFP, RFQ
- Budgets planning for telephony
- Sip and pri troubleshooting
- Application support
- Vendor management
- Incident management with root cause and impact analysis
- Performance and Sla review
Education
I have a degree in Internal Auditing as well as an Advanced Diploma in Management Principles. In addition to this I have a number of other certifications.
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