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Thembekile Sixishe

Thembekile Sixishe

Team leader: sales/customer service | QA Assessor

Insurance

Cape Town, City of Cape Town

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About Thembekile Sixishe:

I am a highly organized individual who is able to work alone or in a team, with good communication, organizing and leadership skills. I am an analytical leader with good reasoning, problem solving, attentive to detail with good presentation skills. 

I am honest, hardworking, driven and competitive with integrity and a strong will to succeed

Experience

Sales Team leader = 07/2019 - 01/2023

The Foschini Group (PTY) LTD

Maximum head count led = 17

Leading a team of sales agent.

Chasing a monthly sales team & individual target.

Maintaining Business monthly quality standards.

Having daily, weekly and monthly meetings to give update, motivate and coaching.

Listen to calls for sales and quality coaching.

Weekly Management meeting to give weekly feedback, plan & sustainability strategies.

Maintain daily, weekly and monthly business and performance reports

Ensuring WFM adherence

Education

Matric 20003

FAIS RE 5

Advanced certificate in Retail Business Management

CPUT = 2004/2014

 

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