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Durban
Thasmeera Cassim

Thasmeera Cassim

Call Centre Operations Manager

Customer Service / Support

Durban, eThekwini Metropolitan Municipality

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About Thasmeera Cassim :

I have over 15 years contact centre experience  with 13 years management experience. I have been an Operations manager for the past year. I manage and lead over 120 agents with 10 team leaders. I proficient in Microsoft, hard working always opened to new challenges.

Experience

15 Years contact centre experience, with over a year as a Operations manager. Leading and developing 10 team leaders and a 120 agents. Client facing exposure

Education

Matriculation in 2005 - Northmead Secondary 

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